Grievance, Privacy and Content Complaints
Reachable contact channels and grievance redressal mechanism under Indian Technology Law.
This policy draft is tailored to AI Tathastu's verified architecture and engineering practices. Under India's phased legal framework (Digital Personal Data Protection Act, 2023 and DPDP Rules, 2025), substantive obligations commence in scheduled tranches.
Any item labelled with an [Awaiting Verification] tag designates operational data (such as formal legal entity name, designated grievance officer contacts, or vendor contractual tiers) reserved for verified business confirmation. This platform makes no unverified certification claims.
Contact us#
Operator: Awaiting Verification: legal name Address: Awaiting Verification: business address Privacy and personal data: Awaiting Verification: privacy email Security reports: Awaiting Verification: security email Content/evidence and account complaints: Awaiting Verification: grievance email/contact Grievance officer (if required by the applicable regime): Awaiting Verification: name, role and contact
What to include#
Describe the issue and the page or feature involved, identify your account using its normal support channel, and provide relevant dates or reference numbers. Please avoid sending passwords, API keys, complete identity documents or unrelated personal data. Where proof of authorization is necessary, we will explain the minimum information required.
Complaint categories#
Unexpected data processing; consent withdrawal; inaccurate or disputed CV/skills/education; unauthorized profile sync or account connection; content/copyright complaints; account access problems; bullying/impersonation; technical vulnerabilities and other concerns.
Procedure#
We will acknowledge, investigate and respond according to the requirements that actually apply to our service, including statutory timing where applicable. The response channel and escalation mechanism will be published once verified and staffed. If an applicable official statutory appeal process exists, we will provide accurate information on it; we do not pretend every complaint directly qualifies for a particular board or tribunal.
See Your Rights, Privacy, Terms.
Exercise Your Privacy Rights
Submit a request under Section 11, 12, or 13 of the Digital Personal Data Protection Act, 2023.
Download My Data (Portability)
Download a machine-readable JSON copy of all personal profile information, confirmed projects, skills evidence, resumes metadata, and consent audit trails stored on AI Tathastu.